Full refund less shipping charges will be given for book returns
within 30 days of delivery. Please return any books damaged due to shipping for
full replacement. Second shipping charges will not apply.
orders are sent via Canada Post. Please allow 4-6 weeks for
delivery. We ship to all countries.
At the winningteam.org and rideinmyfootsteps.com we recognize that
privacy is important. We treat information and communications as
confidential and store only contact information as supplied by those
contacting us directly.
Information we collect and how we use it:
We store name and contact information in our database (not accessible to
those viewing the site) for the purposes of notifying you of any
updates, with your permission. For customers who have purchased a book,
we keep your name and address in the event a return is requested. We
keep this information in our database for 5 years after your last
communication with us before deleting it. We do not store any credit
card information on our site. We do not share, make available or sell
any of this information.
Log information is maintained for the purposes of diagnosing service
problems and is not revealed to any second parties.
User communications - When you send email to us, we may retain those
communications for an indefinite period of time
If you have any further questions please contact us at: